Overview of app and campaign statistics over the past 30 days

Our App usage dashboard will give you an overview numbers of daily, weekly and monthly active users of your app and how those numbers change over time. Please see below for full details on statistics available on this Dashboard.

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Stats nameStats Description
Total UsersTotal users - Total of all registered users within the app since launch. % is the difference compared to X days ago selected in dropdown
Daily Active UsersDaily Active Users (or DAU) - Number of unique users that used your app at least once in a day. % is the difference compared to X days ago selected in dropdown
Monthly Active UsersMonthly Active Users (or MAU) - Number of users that have recorded at least one session in your app over the past 30 days up to and including yesterday. % is the difference compared to X days ago selected in dropdown
Total Campaign SendsTotal Campaign Sends - Total of all campaign sends within the app since launch. This will include, Push, InApp, Card, Card + Push and SMS campaigns to each user. % is the difference compared to X days ago selected in dropdown
Daily Active Users GraphDaily Active Users Graph - Historical Graph of Daily Active Users
Monthly Active Users GraphMonthly Active Users Graph - Historical Graph of Monthly Active Users
Total Active UsersTotal Active Users - Total of all current registered and active users, this is your total reachable audience. % is the difference compared to date selected in dropdown
Total In-Active UsersTotal In-Active Users - Total of all users have not used the app in 6 months. % is the difference compared to date selected in dropdown
New UsersTotal New users - Total of all users who previously never used the app, started to use the app yesterday. % is the difference compared to date selected in dropdown
Unreachable UsersUnreachable users are:
1. Uninstalled users (based on apple/google telling us)
2. Inactive (logged out)
3. Unsubscribed (users who do not want to be contacted and are manually unsubscribed in the portal)
4. Deleted users (GDPR request from a user or manually delete user from CMS user profile page)
Total Users / Active UsersComparison over time based on Total Users vs Active users
New Users / Unreachable UsersComparison over time-based on New Users vs Unreachable users